Over at our pharmacy, they know me rather well. Between the seven of us, we rack up quite a few prescriptions that have to get filled, and it seems like we’re over there all the time! They know my husband and I and most of our five kids by first name.

I have to tell you about a funny experience that happened at the pharmacy the other day. It was my fourth trip over there in one week. I usually don’t need to go quite that often, but prescription needs kept popping up. There were some antibiotics for sick ones, and of course, a whole list of diabetes-related prescriptions for Kaitlyn. Of course they didn’t have everything in stock, so I ended up making several trips. On my fourth trip, I was finally able to pick up the prescriptions for Kaitlyn that I needed. It was an unusually large amount of items because I typically get the bulk of her prescriptions through the mail-order pharmacy. When we were checking out, the pharmacy technician who was working the register began to make small talk. This is how our conversation went.

He said, “Who is trying all of this? It’s not for her, is it? She’s too young for all of this,” gesturing toward my 5-month-old baby in the stroller.

I said, “No. It’s for my second daughter, Kaitlyn. She has type 1 diabetes.”

He said, “Oh. Well I hope she gets better.”

I smiled and walked away.

First of all — the bag was full of test strips, syringes, lancets, emergency treatment for low blood sugar, and insulin. You don’t just “try” any of that stuff. It was as if he had never served anyone who had diabetes before. Also, if he knew anything about type 1 diabetes, he would know that you don’t just get better. I don’t know if he was just saying what he says to every customer he helps or what. Being the nonconfrontational person that I am, and being in a big hurry to get my kids from school, I wasn’t about to argue with him or demand that he understand all the particulars of type 1 diabetes.

To be fair, I had to give this poor pharmacy technician a little bit of a break for being completely clueless. I know first-hand what it’s like. My first high school job was at a pharmacy. I stocked the shelves, worked the cash register and delivered prescriptions. And believe me — I didn’t know anything!


Disclaimer: The experiences and suggestions recounted in these articles are not intended as medical advice, and they are not necessarily the “typical” experiences of families with a child who has type 1 diabetes. These situations are unique to the families depicted. Families should check with their healthcare professionals regarding the treatment of type 1 diabetes and the frequency of blood glucose monitoring. Jen and Kim are real moms of kids with type 1 diabetes and have been compensated for their contributions to this site.


Related topics:
Organizing Type 1 Diabetes Supplies
Dealing With Ignorance
Just Give Her a Cookie! She’ll Be Alright!

Recent posts from Jen & Kim

Read more about Jen & Kim